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FAQ - Privacy & Security of Data


Questions




What security measures are in place to protect my data? How do you keep my information secure?
Story of My Life and all our affiliates are extremely concerned about your Privacy. The data stored in our databases is encrypted and behind security procures of the strictest nature. We don’t even allow laptops into any location where our servers are being hosted!

Storage: to keep your data, stored in the database, secure, we employ the industry accepted 128bit encryption methods of all sensitive information. Thus even our database administrators cannot see certain pieces of sensitive data, and you need a valid working email or ability to prove your identity before the system sends it to you.

Fiscal Transactions: our monetary transactions and other critical data (e.g. when you pay by using a credit card online) is sent over the wires using Secure Socket Layer (“SSL”) from Authorize.Net™, one of the largest and most respected industry leader of secure transfers of data. The merchant account is through Citibank™.

Industry Standards: SOML is currently working towards reaching the highest level of verification of security by TRUSTe ™, the non-profit organizational leader in security and privacy authentication.

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Why is storing my Story with you safer than saving it to my own computer or burning it on disks for my Family members?
Accidents happen, things can get lost or destroyed (floods, fires), companies come and go, even DVDs only have a shelf life of about 20 years. Technology becomes obsolete (8 track players anyone?). By storing your Story in perpetuity by purchasing Forever Space, you leave your Legacy online and in the hands of a dedicated team of Board Members and staff whose sole purpose is to ensure that your Story remains safe, up to date with technology and accessible for time immemorial.

Read more about the Story of My Life Foundation™ at www.StoryOfMyLifeFoundation.org

In addition, isn’t it important that your Story not be stuck on a shelf somewhere, forgotten about in 100 years, but rather part of a vibrant, organic and growing community? Connected Forever to your loved ones and those most important to you? We think that your Legacy is important and should be part of the collective.

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Will my account information be shared?
A resounding NO answers this question succinctly. We do not sell or rent our lists to anyone. You may from time to time receive Partner offers but that will only be sent by us, and you may choose to unsubscribe at any time. You may read our Privacy Policy and Terms of Use Agreements for further details.

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How is the information in my Vault managed?
The Vault is a secure storage place online for you to keep and disclose certain valuable documents. These may be pictures, videos, music, documents or other file types. You choose which, and when, files are to be released, and to whom, by granting access rights to certain people, or release dates for Story of My Life to make your files public. You also set up transfer rights to someone or persons who you establish as your Guardian. Upon proof of your incapacitation, the Guardian assumes the control of your website and files, but only with the full, partial, or limited rights you allow your Guardian. You may establish a series of Guardians, or various Guardians for differing types of documents.

For example, you may establish a Guardian for your living will and testimony, accessible by first your spouse or legal guardian, then your attorney, then to your children. In a case example, should something befall you and you are incapacitated and unable to access your files, first your spouse or legal guardian would have rights. If that person(s) is unavailable, your lawyer would then establish him/herself as the Guardian to your Story. If your lawyer is unavailable, then the rights would be transferred to your children.

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Can I keep people from downloading my files?
Anyone you allow to view your Stories, Files, Journals etc. can download the multi-media file types they are. And if you make a Story Public, any user can view and download the files or Story material in your Vault, attached to your Stories, Journals etc. If you're concerned about users downloading your files, be sure to share your Stories only with people you trust, or make them private or release them in the future.

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Who actually owns the Content of My Story?
While there is some interesting legal action we’ll be watching as of late 2006 regarding copyright ownership of information placed through channels such as the Story of My Life website that will serve to codify this body of laws to a more detailed degree over the coming years, the basic premise is that when you write a Story, you are the owner of the Content. Your Story is your personal information about your Life and is your Legacy that you will leave behind for future generations.

From the User Agreement that you signed upon registering for the Story of My Life site the following pertains to ownership of the Content of the Stories:

a) Except as otherwise, and to the extent, explicitly provided herein, Eravita, Inc. does not claim ownership rights to Content posted by a User to the Story of My Life Website. After posting Content to the Story of My Life Websites, the User maintains ownership rights of such Content. By publishing Content on or through the Story of My Life Websites, User grants to StoryofMyLife.com a limited license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content solely on and through the Story of My Life Websites.

b) NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, USER HEREBY GRANTS TO ERAVITA, INC., A ROYALTY IN AN AMOUNT TO BE NEGOTIATED BUT CONSISTING IN NO EVENT OF LESS THAN 6% OF THE PROCEEDS DERIVED BY USER FROM THE COMMERCIAL EXPLOITATION (WHETHER IN THE FORM OF A MOTION PICTURE, TELEVISION PRODUCT, BOOK, MAGAZINE ARTICLE OR OTHERWISE) BY USER, OR WITH USER’S CONSENT, OF CONTENT POSTED BY USER TO THE STORY OF MY LIFE WEBSITE. SAID ROYALTY SHALL BE DUE WHETHER OR NOT THE CONTENT REMAINS ON THE WEBSITE AT THE TIME OF SUCH COMMERCIAL EXPLOITATION. EXPLOITATION OF CONTENT SHALL BE DEEMED TO OCCUR IF THE SUBJECT MATTER OF THE COMMERCIAL PRODUCT IS DERIVED FROM OR BAASED UPON THE CONTENT WHETHER OR NOT THE EXPOLOITATION TAKES A FORM IDENTICAL TO THAT IN WHICH THE CONTENT WAS POSTED AND INCLUDES, WITHOUT LIMITATION, ANY PLOT, THEME, TITLE, SUBTITLE, CHARACTER, FORMAT, TRANSACTION, SCENARIO, OUTLINE OR OTHER ARTISTIC, CREATIVE AND MUSICAL MATERIAL OF ANY KIND BASED UPON OR DERIVED FROM SUCH CONTENT.

c) The license that User grants to StoryofMyLife.com is non-exclusive where the User is not restricted in licensing Content elsewhere, is duty-free and royalty-free to Eravita, Inc., is sublicensable to appropriate service providers, and international. This license terminates at the time Content is removed from the StoryofMyLife.com Website.

d) User agrees that all Content posted to the Story of My Life Websites is owned by the User and does not violate any copyrights, fees, or other ownership claims and that Eravita, Inc is not held responsible for any fees, dues, royalties or other payments to any third party for Content posted by User.

Read more about the Terms of Service (also known as the User Agreement) here.

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Can I release data after my death? Say in 10 or 25 or 50 years?
Yes! When you write your Story, upload a File, or other content sections, you will see the “Future Release Dates” options. Choose when in the future you would like this information published and the system will automatically keep it encrypted until that date, then release it from encryption and open it for viewing on that future date. You may change the future release date at any time. We support only future release date smaller then 100 years.

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Are files I upload considered legal documents?
All files are date stamped as to when they are logged into the computer. If you have any questions regarding the legality of documents of other information that you upload to your Story pages, please confer with your legal representative for guidance. Story of My Life will do everything in its power to keep your information secure and safe, unless required and compelled by a legal body such as a courthouse to release such data before its release date or accessibility.

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What technologies do you use to ensure my Story is safe from hackers and the like?
On the software side, we use the latest encryption technologies, the latest and best firewall, the latest scanning software and networking reporting softwares.

The location facility is equipped with every amenity Story of My Life, as a customer, could desire including a 24/7 knowledgeable onsite staff, HVAC environmental systems with upflow air conditioning units, conditioned uninterruptible power and back-up generators to prevent energy surges or loss of power, a high-tech security system with digital video surveillance custom designed to monitor every entrance, exit, hallway, and individual cabinet in the colocation facility, and a high-security card key system that monitors and limits access to certain areas in the colocation facility. 48233 Warm Springs is also designed with individually locking suites containing industry standard 19-inch rack mountable cabinets with perforated doors panels, combination-locking doors, and high- powered fans, with colocation space in a private suite. Our servers are not shared with anyone outside the Story of My Life staff.

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What can I do if someone writes something about me that is not true?
You may comment on this person’s version of the facts. That person may choose not to make your comments public on his/her own Story, but they will be on your site. If something is libelous, you may challenge the person to remove this information from his/her site by contacting our Help Desk and providing the URL and reason for the information being a breach of our policy. Please note that Story of My Life makes no promise that information published on our site by its users to be valid or true. We do however, ensure that anyone who comments or publishes on our site has been registered with us. Please read our User Agreement and Privacy Policy. A user cannot publish anonymously, they must be registered. Thus by requiring registration for commenting, we aim to remove the stigma of anonymous posting that is the bane of message boards and the like. Story of My Life is striving to create a community of factually based interpretations of Stories of peoples’ lives.

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How do I unsubscribe?
To unsubscribe from our mailing list, please visit the unsubscribe page on our website and enter in your email. It will search the database and you will be asked to confirm your email.

If you are a member and no longer wish to receive email notifications, simply go to your Account and under My Account > Account Settings simply uncheck the “Receive Email Notifications” check box and you will only be Alerted on the Story of My Life system of new activity on your Story.

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